Shipping Policy

Package

Play couches are compressed for shipping and will arrive in a single rectangle-shaped box. The covers are tucked inside the play couch roll.

The package weighs 34 lb (15 kg). 

Inventory ships from Toronto, Canada.

 

Shipping Dates

We ship out within 3 business days. 

*Shipping time may be several days longer than usual during peak holiday season or sales*

 

Canada

Ground shipping across Canada is free. Territories will be charged $100 shipping applied at checkout.

United States

Free shipping. We ship to states excluding Hawaii and Alaska. Any duties or unexpected charges relating to shipping are the responsibility of the customer. 

 

Other

We cannot be held responsible if you enter an incorrect address for delivery or request an address change once your order is already in transit.

 

Returns

We cannot be held responsible if you enter an incorrect address for delivery or request an address change once your order is already in transit.